Returns & Exchanges
Returns & Exchanges
TO SUBMIT A RETURN PLEASE USE OUR RETURNS PAGE...
https://morrisandking.returnscenter.com/
Please Note: Here at Morris & King we are a small family owned business, and meticulous when it comes to descriptors and measurements to ensure you are 100% satisfied with your purchase. Make sure you have reviewed all photos, measurements, and product details before purchase as returns are only given in the form of store credit. Thank You.
Returns and Exchanges must go through our Return Center and accepted for approval before processing. We retain the right to update this policy as we see fit at any time.
Any item(s) to be returned or exchanged on must be sent back at the buyer's expense within 14 days of delivery. All returns are issued in the form of store credit, this is nonnegotiable. An approved RMA via our Return Center will be required to confirm proof of purchase, whether your product is eligible for return, and that your order falls within the 14 day time frame. Depending on the product please take note to our specific terms surrounding certain products as some may not be accepted for return or exchange as their sales could be final depending. All items purchased at a discount of 25% or greater are not eligible for return. Exchanges are possible on a first come first serve basis only, and will need to be emailed directly to us via our contact form. Please note that if items are sent back without RMA approval that were purchased at a discount greater than 25% will not be refunded nor returned to you unless specified (additional shipping fees will apply). The original orders paid shipping cost will not be included on store credit as the delivery to you was successful. ONLY the physical items themselves will be accepted.
Once we have received your package, please allow 2 to 7 days for processing / inspection. If we deem the product submitted for exchange or return is no longer in sellable condition (missing labels, price tags, damaged, chipped, stained, contains odor, etc.) your request may be denied after the fact, and product returned back to you or disposed of properly. You will be notified directly in these circumstances.
Once 14 Days has passed you retain full ownership of your product(s) purchased.
PLEASE READ THOROUGHLY BEFORE SUBMITTING YOUR RETURN
*All sales after 14 days are FINAL.
*All returns are issued in the form of store credit. (Gift Card)
*Products must be in the original condition they were received, (This includes all packaging material, price tags, etc.) and sent back in their original packaging.
*Return requests may only be submitted within the first 14 Days after order fulfillment.
*Items discounted more than 25% are not eligible for store credit. Please contact us directly for exchange options.
*Items purchased during our Warehouse Sale are not eligible for store credit or exchange.
*Items purchased via our Vintage Collection are not eligible for store credit or exchange.
*Garments that have been tailored or altered are not eligible for store credit or exchange.
*Socks & Underwear Garments are not eligible for store credit or exchange.
*Books & Magazines are not eligible for store credit or exchange.
*Made To Order Products are final, and not eligible for store credit or exchange. You can view our Made To Order Terms & Conditions Here.
*All international sales shipped outside the U.S. are FINAL.
Return Instructions
Please submit for approval of return, refund, or exchange by visiting https://morrisandking.returnscenter.com/
Once your request has been approved, and you have received an RMA number, you will be notified via email with further instructions.
Please Note:
*Customer's are responsible for return shipping cost.
*Morris & King will cover the cost for the first exchange shipping fee BACK to the customer per order. Secondary exchanges shipping fees on the same order will be invoiced to the customer before return shipment.
*The original orders paid shipping cost is non-refundable.
*Once approved, returns must be sent back within 14 days.
*The purchase of additional insurance is recommended on orders greater than $100. There is no guarantee for store credit if the return is lost or damaged in transit.
*Returns shipped without an RMA number will not be approved for store credit or exchange until RMA is submitted and approved, and will be held for 30 days before being marked as ineligible.